We are happy to work with you if you find an item you have purchased does not work for you. We accept returns within 30 days of purchase.
We cannot accept returns on items that have been opened. Item must be returned in new condition - both item and packaging.
If you have created an online account with us, simply login to your account. Click the My Account tab in the upper right. View the order using the "Completed Orders" link and click the Return Item(s) button. From there, follow the online instructions.
If you have not created an online account, please return your item to -
PO Box 342
New Palestine, IN 46163
NEW ITEMS - within 30 days - refund of the purchase price after return of item. Item must be returned in original unopened package.
USED ITEMS - Exchange Only - Return must be approved prior to return - Exchange will be approved after inspection of return.
ELECTRICAL ITEMS - No Returns - This is an Industry Standard
MANUALS - No Returns
SPECIAL ORDERS - No Returns
If you have any questions regarding a return, please contact us either by email - firstname.lastname@example.org
We can also be reached during business hours at 1-317-520-2628.