Boat Sport and Tackle Customer Service

INVENTORY

We are adding new items to our online store weekly. If you are looking for an item and cannot locate it, please contact us and we probably have the item and will get it listed for you right away.

PAYMENT POLICY

PayPal is our payment processor.

We accept MasterCard, VISA, American Express and Discover. If you have a PayPal account you can also pay by Bank Card, e-Check or your PayPal balance. A PayPal account is NOT required for credit card payments.

If you are a domestic customer - USA - we will also accept a personal check or Money Order. If paying by Personal Check, your order will be held for 10 business days to allow for the check to clear. If paying by Money Order, your items will be shipped as soon as payment is received.

If you are an international customer - we will only accept payment by MasterCard, VISA, American Express or Discover, Bank Card, or e-Check. If you choose any other payment option, your order will be canceled. You may repurchase using any of the approved International payment methods.

SHIPPING POLICY

We use USPS for all our shipping
We ship Monday through Friday
We ship within 2 business days of your order being placed

DOMESTIC SHIPPING - Items 13 ounces and under and less than $50.00 can be shipped First Class. Items over 13 ounces and/or more than $50.00 will be shipped Priority with insurance.

INTERNATIONAL SHIPPING - Items under 1 pound and less than $50.00 can be shipped First Class Mail International. Items over 1 pound and/or more than $50.00 must be shipped Priority Mail International with additional insurance. If insurance is not available for your country code, we reserve the right to refund your purchase price and not ship. Any Customs Taxes and/or Fees are the purchasers responsibility. Shipping to some Countries will only be by Priority Mail International.

Purchaser is responsible for any and all duties, customs and taxes that may be charged.

First Class International is less expensive, usually slower and has no Delivery Confirmation. Priority Mail is more expensive, expected delivery is 6-10 days, provides Delivery Confirmation and some insurance based on the weight of the package. At checkout, if your total purchase weight is less than 1 pound, you will be given the shipping option of First Class Mail International or Priority Mail International. If you choose First Class, you accept the risk of a potentially lost package with no tracking available. A more secure choice is Priority.

DELIVERY STATUS

With the confirmation number you receive when you place your order, you can check the status of your package. Just enter the confirmation # below and you can tell if and when your item(s) have been mailed along with your Delivery Confirmation #. With this number, you can track your package at www.USPS.com.

Please feel free to email us with any questions you may have at
doug@boatsportandtackle.com
We can also be reached during business hours at 1-317-786-6779 or 1-888-317-6779.

To obtain the status of an order, enter the confirmation number and click Go!.